Which are the top real estate portals

Germany's best real estate portal: immowelt.de again takes first place in a large consumer survey

12.06.2019 – 09:20

Immowelt AG

Nuremberg (ots)

immowelt.de is once again Germany's best real estate portal, according to a consumer survey by the German Institute for Service Quality and the news channel n-tv / "We are very pleased about the high level of consumer appreciation. It is an incentive for us to continue our offers and services to align more closely with the needs of our customers ", explains Sandra Zipp, Head of Brand Experience at Immowelt AG / Comprehensive study: 33,000 customer opinions on offer and service, customer service and website

German consumers have voted - immowelt.de is the most popular real estate portal in Germany: The German Institute for Service Quality (DISQ) and the news channel n-tv once again chose immowelt.de as the best real estate portal based on a large consumer survey. As in the previous year, immowelt.de took 1st place in terms of overall satisfaction. "We are very pleased about the high level of consumer appreciation. It is an incentive for us to gear our offers and services even more closely to the needs of our customers - and thus to make the path to the individual dream property easy and pleasant," explains Sandra Zipp, Head of Brand Experience of Immowelt AG.

Consumer recommendation for immowelt.de

The award is the result of a representative consumer survey. An online panel was used to examine customer satisfaction with online portals in the areas of offer and service, customer service and website. The awards are given to the best providers in 45 categories based on around 33,000 customer opinions. "The award answers the question of which portals in Germany are the best. And this decision is not made by the jury, but by the users themselves. The winners are therefore a consumer recommendation - in the best sense of the word," says Jochen Dietrich, n-tv editor-in-chief Business magazines.

Customer service: fast, friendly and competent

The subject of the investigation was the satisfaction of the customers, which was specified using several sub-criteria: from the quality and variety of the services offered to the benefit of the portal to the speed, friendliness and competence of customer service via telephone, email or social media.

Germany's best online portals 2019 in the real estate portals category: 1. immowelt.de 2. Immobilienscout24 3. immonet.de

You can find these and other press releases from Immowelt AG in our press area at https://www.immowelt-group.com/presse/pressemitteilungenkontakt.

About Immowelt AG:

Nuremberg-based Immowelt AG stands for wide-reaching real estate portals and powerful CRM software solutions. The core business is the Immowelt portals, which are among the most popular real estate portals in Germany, Austria and Switzerland. The second main business area is the development of efficient CRM software for the real estate industry. Immowelt AG is part of the Immowelt Group, which also includes Immowelt Hamburg GmbH and its real estate portal immonet.de as well as the umzugauktion.de portal and the CRM software Immosolve. Axel Springer SE has a majority stake in the Immowelt Group.

Press contact:

Immowelt AG
Nordostpark 3-5
90411 Nuremberg

Barbara Schmid
+49 (0)911/520 25-808
[email protected]

Tim Kempen
+49 (0)911/520 25-808
[email protected]

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Original content by: Immowelt AG, transmitted by news aktuell